Turn customer feedback into ranked product priorities.
Replace fragmented feedback and spreadsheet triage with an intelligence layer that turns raw customer feedback into ranked, evidence-backed priorities.
From noisy feedback to clear priorities.
Move from noisy feedback streams to structured, decision-ready insights with clear evidence trails.
A simpler workflow for weekly product reviews
Replace manual spreadsheets with an intelligence layer built for recurring product review cycles.
Deterministic clustering
Stable issue keys reduce drift and keep weekly reporting comparable.
Evidence-backed insights
Each insight links back to original feedback so decisions stay defensible.
Momentum detection
Spot emerging risk by tracking changes over time.
Built for confident roadmap decisions
Build confidence in every roadmap call with transparent severity and momentum scoring.
Executive-ready exports
Generate board-ready PDF summaries without manual spreadsheet cleanup.
Transparent severity model
Rank by frequency, sentiment, and momentum with explainable logic.
Fast ingestion layer
Unify tickets, forums, and surveys into one analysis workflow.
Stable issue tracking
Maintain consistent issue keys over time so reporting stays comparable.
From feedback to roadmap
Focused modules for ranking issues, tracking trend shifts, and exporting leadership-ready summaries.
1. Connect sources
Bring in tickets, forums, surveys, and reviews from your existing stack.
2. Cluster and score
Inlyr groups feedback into stable issues and ranks by transparent severity.
3. Share the plan
Walk into review meetings with ranked priorities and executive-ready summaries.
Start with one team. Expand when ready.
Designed for single teams first, with clear paths to multi-workspace operations.
Built to scale with your product team
Start small, then add seats, workspaces, and integrations as your feedback operations mature.
Starter Plan
For early-stage teams
Early access pricing
Growth Plan
Best for scaling product orgs
Early access pricing
Scale Plan
Enterprise workflows
Early access pricing
What teams want from Inlyr
The outcomes product and support leaders care about.
Confident prioritisation
Rank product issues by frequency, sentiment, and momentum instead of relying on anecdotes or the loudest customer.
Product leaders
Less manual triage
Replace messy spreadsheets and ad-hoc Slack threads with a single, structured view of recurring customer pain.
Support teams
Faster decision cycles
Walk into weekly reviews with a clear, ranked list of priorities instead of spending time cleaning and reconciling data.
Product managers
Early risk detection
Track momentum shifts over time to catch emerging churn risks before they escalate.
Customer success
Executive-ready reporting
Export concise, evidence-backed summaries for leadership without building slides from scratch.
Operations teams
Consistent trend tracking
Use stable issue clustering to compare week-over-week trends without reporting drift.
Product analysts
Ready to streamline your workflow
Join early access and start shipping roadmap decisions based on real customer signal.
FAQ
Answers to common questions from teams evaluating Inlyr for feedback operations.
What feedback sources can you ingest?
Forums, support tickets, and surveys. We start with the sources you already rely on.
Does Inlyr rely solely on embeddings?
No. Grouping is deterministic by issue key for explainability and repeatability.
Can I export reports for leadership?
Yes. Generate board-ready PDF summaries directly from the app.
Is the scoring transparent?
Yes. Severity combines mentions, sentiment, and momentum using a structured formula.