Turn customer feedback into ranked product priorities.
Replace fragmented feedback and spreadsheet triage with an intelligence layer that turns raw customer feedback into ranked, evidence-backed priorities.
From noisy feedback to clear priorities.
Move from noisy feedback streams to structured, decision-ready insights with clear evidence trails.
Deterministic clustering
Stable issue keys reduce drift and keep weekly reporting comparable.
Evidence-backed insights
Each insight links back to original feedback so decisions stay defensible.
Momentum detection
Spot emerging risk by tracking changes over time.
Executive-ready exports
Generate board-ready PDF summaries without manual spreadsheet cleanup.
Transparent severity model
Rank by frequency, sentiment, and momentum with explainable logic.
Fast ingestion layer
Unify tickets, forums, and surveys into one analysis workflow.
Stable issue tracking
Maintain consistent issue keys over time so reporting stays comparable.
From feedback to roadmap
Focused modules for ranking issues, tracking trend shifts, and exporting leadership-ready summaries.
Start with one team. Expand when ready.
Designed for single teams first, with clear paths to multi-workspace operations.
Built to scale with your product team
Start small, then add seats, workspaces, and integrations as your feedback operations mature.
Early access pricing
Early access pricing
Early access pricing
What teams want from Inlyr
The outcomes product and support leaders care about.
Confident prioritisation
Rank product issues by frequency, sentiment, and momentum instead of relying on anecdotes or the loudest customer.
Product leaders
Less manual triage
Replace messy spreadsheets and ad-hoc Slack threads with a single, structured view of recurring customer pain.
Support teams
Faster decision cycles
Walk into weekly reviews with a clear, ranked list of priorities instead of spending time cleaning and reconciling data.
Product managers
Early risk detection
Track momentum shifts over time to catch emerging churn risks before they escalate.
Customer success
Executive-ready reporting
Export concise, evidence-backed summaries for leadership without building slides from scratch.
Operations teams
Consistent trend tracking
Use stable issue clustering to compare week-over-week trends without reporting drift.
Product analysts
Ready to streamline your workflow
Join early access and start shipping roadmap decisions based on real customer signal.
FAQ
Answers to common questions from teams evaluating Inlyr for feedback operations.
What feedback sources can you ingest?
Forums, support tickets, and surveys. We start with the sources you already rely on.
Does Inlyr rely solely on embeddings?
No. Grouping is deterministic by issue key for explainability and repeatability.
Can I export reports for leadership?
Yes. Generate board-ready PDF summaries directly from the app.
Is the scoring transparent?
Yes. Severity combines mentions, sentiment, and momentum using a structured formula.